社会不断进步,生活日渐富裕,但当物质让我们感到如此富足之际,人与人之间的距离却原来越远。而在当下这个飞速发展的时代,很多人的困难却被有意无意忽略。美丽善良的里见凉(深田恭子 饰)是东京下町一所民间地区福利组织——社会福祉协议会的职员,童年一段刻骨铭心的经历,让她发誓再也不放开任何乞求帮助之人的手。入职以后,她时常不顾个人安危,为管辖区内的人们全力奔走。但即便如此,因为制度漏洞和部分从业人员的责任心稀缺,还是有很多人求告无门。 即便前方困难重重,里见凉从来没有放弃前进的脚步。她的爱心感染了同侪,也感动了社区内每一个平凡的人……Silent poor - the poor and needy whose cries for help are drowned out in today's bustling society. Their existence is spreading rapidly across the nation, and as such, the government decided to set up a body to help them. Nationwide, there are now people called Community Social Workers (CSW), and their jobs are to attend to the poor and needy. One such person is Satomi Ryo, and she works at the Shitamachi area's Council of Welfare. The people that she meets in her busy working life are people afflicted with juvenile dementia, those who have shunned society and locked themselves up in their rooms, the homeless - generally people who are in despair over life and the fate dealt to them. Ryo herself had been down the lonely road before, and as a way to pull herself out of her depression, she decided to work as a CSW, in order to help others like her. She strongly believes that one can always start all over again, and it is her belief that helps her to move forward in life.